You might see this information below on a winner's profile if address verification is enabled in your station's account.
"Listener was not sent to the Release Form after completing Winner Info because listener address was updated and listener needed to verify new address"
This automatic note in the listener history is similar to "Sent Winner Info Link to Listener" in that it was generated by the system.
The complete text of the note can be read by clicking the date or hovering your cursor over the description.
This note indicates that the release form was not provided to the winner. When they added a new address to their winner information tab, the station now needs to verify or approve it. The station can resubmit the winner's release with the revised address after it has been approved by the station.