To share produced spots from PromoSuite Production with WideOrbit AFR you (or your IT team) will need to complete two important steps. 

Step 1: Create Local SFTP folder

PromoSuite Production sends produced audio content to a local SFTP folder created by you.  It's from this folder that WideOrbit AFR pulls audio files. Once created, please provide the following to your PromoSuite Customer Success Manager:

• SFTP path
• Subfolder name
• Port Number
• Username
• Password

Due to the sensitivity of Username & Password, these can be shared verbally with your Customer Success Manager.

Step 2: Update WideOrbit AFR settings, add new SFTP folder information

Please update your WideOrbit AFR settings using these set-up instructions provided by WideOrbit.

The WideOrbit AFR support team is available to assist with this set-up